Privacy Policy

Jacquelyn Monique Films ("Jacquelyn Monique Films," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or interact with our website (the "Site"), contact us, purchase products or services, or otherwise engage with us.

If you do not agree with this Privacy Policy, please do not use the Site.

01 Information We Collect

We collect information in three main ways: (A) information you provide, (B) information collected automatically, and (C) information from third parties.

A. Information you provide to us

Depending on how you use the Site, you may provide:

  • Contact information: name, email address, and the contents of your message (for example, via our contact form).
  • Order/purchase information (if you buy something): billing/shipping address, phone number, email, purchase details, and any notes you provide.
  • Account information (if enabled): login details and account preferences.
  • User-generated content: comments, reviews, or messages you submit.
  • Professional inquiry information: details about projects, services requested (e.g., writing/editing/acting inquiries), timelines, budgets, and related messages you choose to share.

B. Information collected automatically (Device/Usage data)

When you visit the Site, we (and our service providers) may automatically collect:

  • Device identifiers and technical data: IP address, device type, browser type, operating system, language, time zone, and approximate location derived from IP.
  • Usage data: pages viewed, clicks, referring/exit pages, timestamps, and interactions with the Site.
  • Cookie and similar tracking data: cookies, pixels, SDKs, and similar technologies (see Section 6).

C. Information from third parties

We may receive information from:

  • E-commerce and payment partners (e.g., checkout and payment processing providers) are related to transactions and fraud prevention.
  • Analytics and advertising partners (if used) that provide aggregated performance data.
  • Social media platforms, when you interact with our pages/links or embedded content (subject to the platform's privacy settings and policies).

02 How We Use Your Information

We use personal information for the following purposes:

  • Provide and operate the Site, including maintaining functionality and improving performance.
  • Respond to inquiries and communicate with you about requests you make (e.g., contact form messages and service inquiries).
  • Process transactions (if purchases are enabled), including fulfilling orders, delivering digital products, providing receipts, and customer support.
  • Provide services you request (e.g., writing/editing services or other creative services).
  • Marketing and promotions (where permitted by law), such as sending updates, offers, and announcements. You can opt out at any time (see Section 5).
  • Security and fraud prevention, including detecting malicious activity, enforcing our terms, and safeguarding user accounts.
  • Legal and compliance reasons, such as complying with applicable laws and responding to lawful requests.

03 Legal Bases (For EEA/UK/Switzerland Visitors)

If you are in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal information only when we have a valid legal basis, including:

  • Contract: to provide products/services you request or to take steps you request before entering a contract.
  • Legitimate interests: to operate our business, improve the Site, and prevent fraud (balanced against your rights).
  • Consent: for certain marketing communications and some cookies/tracking (where required).
  • Legal obligation: to comply with applicable laws.

04 How We Share Your Information

We do not sell your personal information in the traditional sense. We may share your information in the following situations:

A. Service providers

We share information with trusted third parties who help us operate, such as:

  • Website hosting and platform providers (e.g., ecommerce platform services)
  • Payment processors
  • Shipping/fulfillment partners (if physical products are sold)
  • Email and communications providers
  • Analytics providers
  • Customer support tools

These service providers may process personal information only as needed to provide services to us and are expected to protect it.

B. Business transfers

If we're involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction.

C. Legal requirements

We may disclose information if required to do so by law or if we believe in good faith that disclosure is necessary to:

  • comply with legal process,
  • protect our rights or property,
  • investigate fraud or security issues,
  • protect the safety of users or the public.

D. With your direction

We may share information when you request it (for example, if you ask us to coordinate with a collaborator and provide your contact details).

05 Marketing Communications & Your Choices

Email marketing

If you sign up for emails or otherwise consent to marketing messages, you can opt out at any time by:

  • clicking the unsubscribe link in our emails, or
  • contacting us (see Section 12).

SMS (if used)

If we offer SMS marketing, you can opt out by replying STOP (or as instructed in the message).

Transactional messages

Even if you opt out of marketing, we may still send non-promotional messages such as order confirmations, receipts, or responses to your inquiries.

06 Cookies & Tracking Technologies

We may use cookies and similar technologies (like pixels and local storage) to:

  • remember preferences,
  • enable core site features (like cart/checkout),
  • understand site usage and improve performance,
  • measure marketing effectiveness (if applicable).

Managing cookies

You can control cookies through your browser settings (block or delete cookies). If you disable cookies, some Site features may not work properly.

Do Not Track

Some browsers offer "Do Not Track" signals. Because there is no consistent industry standard, we do not respond to all such signals uniformly.

07 Third-Party Links & Embedded Content

The Site may link to third-party platforms (such as Instagram, YouTube, IMDb, and other external sites). If you click a third-party link, you are leaving our Site, and your activity is governed by that third party's privacy policy. We are not responsible for third-party privacy practices.

08 Data Retention

We retain personal information only as long as necessary for the purposes described in this Privacy Policy, including:

  • to provide services,
  • to maintain business records,
  • to comply with legal obligations,
  • to resolve disputes, and
  • to enforce agreements.

Retention periods vary depending on the type of information and the reason we have it.

09 Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or method of storage is 100% secure, and we cannot guarantee absolute security.

10 Children's Privacy

The Site is not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11 Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

A. EEA/UK/Switzerland rights

You may have the right to:

  • access your personal data,
  • correct inaccurate data,
  • delete your data,
  • object to processing,
  • restrict processing,
  • data portability,
  • withdraw consent at any time (where processing is based on consent),
  • Complain to a supervisory authority.

B. U.S. state privacy rights (e.g., California, Colorado, Virginia, etc.)

Depending on your state, you may have the right to:

  • know/access what personal information we collect and use,
  • request deletion,
  • request correction,
  • opt out of certain targeted advertising or "sharing" (as defined by state law),
  • not be discriminated against for exercising your rights.

How to exercise your rights: See Section 12.

Note: We may need to verify your identity before completing certain requests.

12 How to Contact Us / Exercise Rights

To ask questions about this Privacy Policy or to submit a privacy request, contact us:

Contact Page: Visit Contact Form

If you submit a request, please include:

  • your name,
  • the email you used with us (if applicable),
  • what you're requesting.

13 International Transfers

If you access the Site from outside the country where our service providers operate, your information may be transferred to and processed in other countries that may have different data protection laws. Where required, we use appropriate safeguards for cross-border transfers.

14 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal/operational reasons. We will update the "Effective Date" above when changes are made. Your continued use of the Site after updates means you accept the revised Privacy Policy.

Back to Top